Candidate must possess at least a Diploma or Degree in Business Studies or any related field.
Able to work under pressure and multi-task in a fast pace environment
Good interpersonal skill and communication skill
Well verse in Bahasa Melayu and English
Analytical, independent, tactful and resourceful
Description
Responsible to assist Head of Operations overseeing the restaurants outlets in terms of SOPs, sales and audits
Assist to coordinate all operations training programmers for Restaurant Management Team
To address operational irregularities and responding to customer feedback and complaints
To ensure entire team and store complies with regulations, incidents / issue escalation procedures and organizational policies
Responsible to prepare monthly analysis and report such as manpower report, sales turnover, sales comp, training activities, internal staff promotion etc
Responsible for the programmer implementation and evaluation
To ensure facilities comply with all relevant legislation relating to health & safety, food hygiene regulations and licensing legislation
To ensure effective management, motivation, training and development of all team members employees in the service outlet